Shipping Policy

At Sole Society, we prioritize fast and efficient delivery of your orders. Please review the following shipping policy for important details regarding processing times, delivery options, and associated costs.

Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and public holidays). You will receive a confirmation email with tracking information once your order has been dispatched.

Shipping Rates & Delivery Times

We offer the following shipping options:

Shipping Method Estimated Delivery Time Cost

Standard Shipping 5-7 business days R100

Express Shipping 2-3 business days R200

Delivery times may vary based on your location and the availability of courier services. Please note that we do not ship to P.O. Boxes.

Shipping Destinations

We currently offer nationwide shipping within South Africa. International shipping is not available at this time.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can track your order using the provided link or by visiting the website of our courier partner.

Delayed or Lost Packages

In the event of a delay beyond the estimated delivery time, please contact us at Solesocietystreetwear@gmail.com. Sole Society is not responsible for lost or stolen packages once they have been marked as delivered by the courier.

Shipping Issues & Returns

If your package is returned due to an incorrect shipping address, additional shipping fees may apply for re-delivery. Should you receive a damaged or incorrect item, please contact us within 48 hours of delivery, providing photographic evidence for resolution.

Contact Us

For any shipping-related inquiries, please reach out to us:

Email: Solesocietystreetwear@gmail.com

By placing an order with Sole Society, you acknowledge and agree to the terms outlined in this shipping policy. We appreciate your business and thank you for shopping with us!